Terms & Conditions
Please review our Terms & Conditions thoroughly before attending your first session. These terms outline how Geet Pilates delivers services and include essential information for your reference. As a small business, we rely on adherence to these conditions and kindly request that no exceptions be sought. Your understanding and cooperation are greatly appreciated.
Setting the Legal Relationship
Geet Pilates (we) is the provider and the client (you).
Key Elements to Consider
In order to become a client of Geet Pilates, you agree to:
Completing and submitting your Physical Activity Readiness Questionnaire (PAR-Q) at least 24 hours before your first session with Geet Pilates.
Submitting payment for the session prior to attending it.
Monthly Subscriptions: If you begin a recurring monthly subscription, you are accepting the following terms:
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The subscription is paid every month.
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The subscription covers 42 sessions per year.
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Some months may have 5 weeks but the subscription fee remains the same.
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Geet Pilates may arrange a cover teacher, if possible, but this is not a guarantee.
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You may attend a make-up class at another Geet Pilates session, subject to advance notice and availability.
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Cancellation of subscription or standing order - you must provide 2 weeks advance notice in writing to Geet Pilates at geetpilates@gmail.com. Email must include 'Cancellation of subscription' in the Subject field.
PRIVATE 1:1 / 1:2 / 1:3 SESSIONS
These sessions are to be paid for in advance for the dates agreed and MUST be paid in full at least 24hours prior to the first session.
Should you not turn up to a private session, Geet Pilates are under no obligation to offer you a refund or re-arrange your session and you will forfeit your session. If you provide 3 days notice, in some instances it may be possible to re-arrange a session if we are able to “Re-sell” your session and subject to availability - but this is not guaranteed.
MEDICAL CONDITIONS
-It is the client’s responsibility to inform Geet Pilates of any existing medical conditions / Injuries / Illnesses prior to taking part in a session.
-Clients must inform Geet Pilates of any medical or personal changes to geetpilates@gmail.com, including pregnancy, surgery, illness etc as soon as they are aware of them.
-Clients must update Geet Pilates of any change of contact and emergency contact details via Email.
All information information received is treated in confidence and with sensitivity
LATENESS
Please ensure that you arrive on time for your session to avoid disruption to other clients and the flow of the session or to avoid not being let in.
Mat Classes - There is a 10 minute turn around period between mat classes. Please ensure that you do not arrive any earlier than 5 minutes before your class (as we do not have a reception area to wait in) and allow the clients in the previous class to leave before you enter.
Events - Please arrive 15 minutes before any special event to give yourself time to settle into the room before the start.
VALUABLES & PERSONAL BELONGING
All personal property and all property (including bikes) left outside, are left at your own risk. Geet Pilates does NOT accept any responsibility for the loss or damage of any personal possessions. Please bring the minimal personal belongings to class and refrain from bringing big bags or coats.
HEALTH, SAFETY & HYGIENE
By attending any of our classes / sessions / events participants agree to:
-stop doing an exercise if it isn't right or doesn’t “feel right” for their body or if it is causing discomfort and pain.
-work at their own pace and at the level that is suitable for their body / abilities.
-NOT attend a class / session if under the influence of alcohol or illegal substances.
-NOT attend a class / session if feeling unwell prior to the class.
-take part at their own risk and take full responsibility for their own health & safety.
-Stay hydrated and bring a drink bottle to class / session (NOT GLASS).
-NOT chew gum during a session.
STUDIO ETIQUETTE
-Turn mobile phones and smart watches OFF or to Airplane mode to avoid disruption to your practice, the teachers and other class participants. Should you need to take an urgent phone call please inform the teacher prior to the start of the class.
-Avoid walking through the class space in outdoor shoes. Take off & carry shoes to store in the back of the room/hall.
-Practice Good Hygiene in terms of cleanliness & body odours. For anyone worrying about leaking or bladder control issues, please consult a professional to help you with your concerns.
-We request that clients, bring with them their own mat and any props they own, including resistance band, pilates soft ball, resistance loops, foam block) to their sessions.
-Baby Prams / Buggies / Scooters / Bikes must be stored outside the session venue.
CLOTHING
Please be respectful of other clients and teachers within your class when choosing what clothing to wear.
We ask that…
-ladies do not wear low cut tops.
-you wear underwear underneath tight leggings / shorts.
-you check your leggings are not see through by bending over and checking the back view in a mirror.
-Ladies wear a good fitting sports bra under their top.
-those wearing loose fitting shorts, please ensure that you have appropriate underwear or tight fitting shorts underneath them.
-you wear non-slip socks for hygiene purposes.
HANDS ON CORRECTION
All of our sessions are movement-based health practices and do involve close physical contact. Our teachers offer Hands On Correction to ensure correct safe positioning / posture / alignment. We respect your wishes if you do NOT agree to Hands on Correction and you need to notify your teacher at the beginning of class or email us in advance to notify us.
PRE & POST-NATAL
New or returning clients must advise us if they are pregnant or have recently had a baby.
Please write to geetpilates@gmail.com with any pre/post-natal enquiries so we can guide you to the correct class.
Due to space, any babies attending “mother and baby” classes must be carried in a sling. No buggies are allowed in class due to space reasons.
FILMING / PHOTOGRAPHY
Geet Pilates requires prior approval to be sought for any client wanting to record their private class.
No filming is allowed in group classes.
With the teachers agreement, you can take pictures of the studio before or after class (excluding any other clients, unless you have their individual permission).
If you wish to film yourself doing Pilates for social media or any other purposes, please get in touch with us and you can book in a private session with one of our teachers and film what you would like to film during that session or you can do this at the start or end of the session with no other clients in shot.
From time to time, Geet Pilates may film or take photos during a class / session for social media purposes, however we will ensure that there is no disruption to the teaching of the class / session. We will not include client names unless permission has been sought. We reserve the right to use any of our photography in our advertising or social media. Should a client NOT agree to appear in any images / videos we ask that you inform us in writing for our records entitled “Non Consent Videos / Photos”.
ADVERSE WEATHER
Geet Pilates is under no obligation to refund sessions that may be missed due to local adverse weather (including flooding / snow / Ice). We regret that we are unable to offer a refund / Credit or rescheduling of lessons in the event of adverse conditions local to yourselves preventing you from attending a scheduled class.
Should we cancel a session due to adverse weather then you will receive a credit.
WITHDRAWAL OF SERVICE
Geet Pilates may, at their own discretion, withhold the right to refuse entry to a customer to any session / event if it is felt that the customer’s behaviour is unreasonable, rude, inappropriate, threatening or if it is felt that the customer is under the influence of any drugs, substances or alcohol. In this event no refund / credit will be given.
PROMOTIONAL OFFERS
From time to time we may run various promotions, prize draws and other offers. We may implement separate terms and conditions in respect of any such Promotion, and will advise you accordingly where this is the case. We reserve the right to end any promotion without warning at any time.
SESSION FEE CHANGES
We reserve the right to review and change Session fees periodically. The prices will be reflected on purchase of a new “drop in”, or subscription”. All existing “drop in” credits are valid until expiry.
DATA PROTECTION and GDPR
In order to book a class with Geet Pilates, you must contact Geet in advance via phone 07375658174 or geetpilates@gmail.com.
You will complete a PAR-Q. This will include your name, telephone number, email address, home address, emergency contact details, DOB, and any relevant conditions that could affect you whilst in our care.
We will not share this data with any other third party other than those required to process your booking or where we are legally required to do so.
EXCLUSION OF LIABILITY
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death and personal injury.
While we take every care to ensure safe practice, in the absence of any proven negligence, lack of due diligence or breach of duty by the Teacher(s) or Geet Pilates, all participants take part at their own risk. Geet Pilates teachers accept no liability whatsoever for any injury or illness you may incur through attending and taking a class / session at any of our studios.
FORCE MAJEURE
We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms if the delay was due to any cause beyond our reasonable control, including, but not limited to, acts of god, terrorism, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. system failures, viruses, difficulties in obtaining raw materials, labour , fuel, parts or machinery, power failure or breakdown in machinery.
CHANGES TO OUR T&Cs
From time to time we may update these terms and conditions and, in this instance, will notify existing customers.
